NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Atobro
Jul 13, 2019Aspirant
Orbi running slow after replacing modem
We our having speed issues since our home was hit with a power surge. The modem was replaced by ISP and have confirmed through testing that the speed coming into the house is full speed (over 400mbps...
skippybosco
Jul 15, 2019Guide
Unlike your situation where your Orbi was the new change, their Orbi worked without issue for 2+ years. The slowdown did not happen until after the internet modem was replaced.
As such, my guess is the cable tech swapped or damaged the cable when replacing the modem or the modem is not configured correctly.
As such, my guess is the cable tech swapped or damaged the cable when replacing the modem or the modem is not configured correctly.
skippybosco
Jul 15, 2019Guide