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Forum Discussion

ouloveme's avatar
ouloveme
Aspirant
Oct 01, 2023

orbi same network not be able to reach each other

My computer is connected to the main RBR50, My printer is connected to RBR40 same Wi-Fi network and the IP address is in the same range but I"'m not able to connect to my printer.
CrimpOn's avatar
CrimpOn
Guru - Experienced User
Oct 01, 2023
ouloveme wrote:

I am not able to connect to my printer.

Does this mean not ever, or sometimes?

 

This makes a huge difference.

 

Thanks for clarifying the equipment.  Could you look at the Orbi web interface Attached Devices page and see exactly which Orbi device the printer is using?  (The Orbi app has this information also, but takes a few swipes to find it.)

 

 

ouloveme's avatar
ouloveme
Aspirant
Oct 01, 2023

Sorry for not being clear. yes, it just happened recently. it used to work fine. my printer right now it's connected to RBS50. I'll try to reset all Orbi devices and try to do the new setup.

thanks for all the help.

 

  • CrimpOn's avatar
    CrimpOn
    Guru - Experienced User
    Oct 01, 2023

    An additional test is to attempt to 'ping' the printer or open the printer web page (if it supports that feature - my Epson does).

    i.e.

    • Open a command window and type ping <ip address of printer>
    • Open a web browser and try to connect to the printer http://<ip of printer> 
    • ouloveme's avatar
      ouloveme
      Aspirant
      Oct 01, 2023

      that is when I decided to post it here. I can't ping to my printer with the ip I got.

    • ouloveme's avatar
      ouloveme
      Aspirant
      Oct 01, 2023

      So far after I reset all the devices and reconfigured them. it seems to working right now. So thanks for all your help. I hope it continues that way.