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Forum Discussion
Orbi Sat RBS10 blinking red light
Hi guys. Just got the Orbi RBK12 this past Friday 4/24. When I set it up the first time everything worked. The router was active, the satellite RBS10 was recognized and online, updated the firmwar...
what does this mean....updated the firmware,
how do you do that?
automatic update that was pushed through after installation.
perhaps the sat is too close to the router.....if you feel you've done a 'reset' on it...you may want to the sat back to where you had it
This very same thing just happened to me. I took these sats straight out of the box. Powered them up, got them connected, the app did a firmware upgrade and everything was nice. I decided to do some rearranging after the initial installation so I unplugged them. When I plugged them back in, all 3 of them are blinking red, refusing to be reset.
I tried the live chat throught the app. Was asked a ton of questions, at the end was told to call the 800 number for tech support. So i called the number, bunch of questions again, then proceeded to perform the reset steps. First was a 12 second reset, nothing red blinking light, then the 30-30-30 reset, nothing red blinking light. The support technician told me to return it to the store I purchased it from and get a new one. Great. Of course the store is out of stock. I may get the Orbi Nighthawk instead (router and satellite combo), but let me see if they have the same issues as this one.