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Forum Discussion
Orbi Satelite 2 constantly disconnecting
Afternoon all, I've had RBR50 with 2 x RBS50 satelites in place for a year or so now. It hasn't always been plain sailing but the set up generally worked. BT SmartHub > RBR50 > Sat1 (in hallway) ...
Try swapping RBS around.
30 feet or more is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected.
Does the behavior change if you disable Daisy Chain?
Hi There Furrye38
I had previoously swapped RBS around - same behaviour. So I now have known good RBS out in the office. The old office RBS is in the hallway and working perfectly. So, don't believe it to be hardware issue.
Actually just disabled daisy chain, rebooted, couldn't connect at all despite multiple sync attempts. So have just turned it back on. Am now connected (when I last checked a moment ago.) Office satelite status is flipping around constantly - anywhere between "5G/Good", "5G/Poor" "Disconnected" and currently on "2.4G/Poor.)
Have also reverted to router mode and turned off AP. So, other than swapping around the RBS, configuration is as it was previously (other than channel change..... can't remember the channel I had it on previously.)
If you turn OFF Daisy Chain, take the 2nd RBS to the same room as the RBR and try to resync it there. Both should sync with out Daisy chain enabled.
Has a power off for 1 minute then back on been performed since last update?
Has a factory reset and setup from scratch been performed since last FW update?If you turn OFF Daisy Chain, take the 2nd RBS to the same room as the RBR and try to resync it there. Both should sync with out Daisy chain enabled.>>> I tried syncing it from the office, not same room - didn't sync, which is why I rolled it back. The RBR would be approx 50ft from office RBS once synced, hence why I previously bought additional 2nd satelite to daisy chain. For giggles, I could turn daisy chain off and resync in same room, but I know from past experience that when I bring RBS back to office it won't connect to the RBR.
Has a power off for 1 minute then back on been performed since last update?>>>> yes, multiple times..... sadly.
Has a factory reset and setup from scratch been performed since last FW update?>>> No. Been hoping to avoid that. Factory reset on just the office RBS or all devices?Ya seems like there is a problem with RBS sync with Daisy chain disabled.
ALL Orbi devices. I would try this..walk thru the setup wizard. I would do this with both RBS near the RBR as the setup wizard will ask you if you wanna connect them. Or you can after the wizard completes. I would not enable Armor or Circle at this point.