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Forum Discussion
GASkinner
Apr 23, 2019Tutor
Orbi Satelite keeps loosing connection with router
I have been using Orbi for 2+ years now, generally no problems.
For no obvious reason my satelitte has started randomly loosing connection with the router and the ring turns magenta.
Both the rou...
FURRYe38
Apr 23, 2019Guru - Experienced User
What is the Mfr and model# of the ISP modem the NG router is connected too?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials when wirelessly connected. 25 feet maybe a bit too close.
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Try enabling Beamforming and MIMO and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
- GASkinnerApr 23, 2019Tutor
Modem - Bell Home Hub 3000
Distance between router and satelite - max 25 ft.
Home is 3,000ft
My issue is nothing has chnaged on my setup since I've been using this system. Same location, same settings, same modem, same neigibour wi-fi profile (every house around me).