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Forum Discussion
Orbi Satelite keeps renewing IP of ethernet connected devices
i have a RBR50 and RBS50. as of late, my satelite keeps re-assiging IPs - over and over again, at least thats what it looks like on the logs. as a result, the two devices that are connected thro...
Thanks for your time CrimpOn.
I've been testing out various things and troubleshooting to the max but so far no good.
The two devices are directly connected to the satelite in my office - router is downstairs. I rebooted everything last night before going to bed, modem CM400, Router and satelite. i lost connectivity twice today, both times there were multiple entries of DHCP IP assignment in the logs. The interuption can last up to 3-5 minutes. The laptop next to me, where i check the logs, never loses connectivity and does not receive new IP.
i have had xfinity come out to check the lines, its good. power and SNR are within perfect range. possible faulty satelite? if so, that would be a major bummer, paid alot of this thing only to last just outside the warranty. smh.
are there netgear people monitoring these posts?
tubphooj wrote:The two devices are directly connected to the satelite in my office - router is downstairs. I rebooted everything last night before going to bed, modem CM400, Router and satelite. i lost connectivity twice today, both times there were multiple entries of DHCP IP assignment in the logs. The interuption can last up to 3-5 minutes. The laptop next to me, where i check the logs, never loses connectivity and does not receive new IP.
What does the log show for the satellite DHCP? My Orbi satellite gets a DHCP renewal every 12 hours. If your satellite is renewing its IP address every 12 hours, then you have narrowed the problem to:
- Perhaps a "bad satellite"
- Perhaps two of the satellite ports are bad. Could switch one device to a different port to test.
- Something is wrong with the cables or cable connections.
Do they "snap in" tightly?
Do you have spare cables? - What is connected to the Aruba VPN switch?
I am not a fan of "Factory Reset", believing that it is the "last resort when everything else has failed." However, doing a Factory Reset on the satellite is not such a bid deal. The satellite gets all configuration information from the router, so it is a simple matter of doing the reset and if it doesn't sync by itself, performing the sync step.
Lets try a factory reset on the system to see if this the problem continues or not.
i factory reset the satelite last night. same issues today, multiple drops. same thing on logs.
during the reset, it rebooted and resynced on its own. came up fully updated w same firmware as the router. is that expected? tried it twice and same behavior.
i am going to move my router to another location over the weekend, test it out.
Keep us posted.
