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kazank's avatar
kazank
Aspirant
May 23, 2024

Orbi satellite acting strange after accidental unplug

Sorry if I sound stupid I’m not the most tech savvy person. I was setting up my air conditioner because it’s been getting hot where I live lately. I thought I was unplugging my surge protector but I unplugged my Orbi satellite. Once I noticed my mistake I plugged it back in but now it won’t function properly. I’ve noticed slower internet in my room and on this side of the house, so I can tell the satellite is not connected to the router. The light started flashing white after I plugged it back in, then it went to solid blue. I thought cool, it’s all good but then it went back to flashing white. It is now doing a continuous cycle of flashing white for a minute, being solid blue for a minute, then back to flashing white. I unplugged it again and replugged it, but it is still doing the same thing. The light for the satellite was not on at the time of the first unplugging. However, I read somewhere that the satellite might have been doing a firmware update and now I’m scared I corrupted it by purposefully unplugging it the second time. Can someone give a suggestion as to why my Orbi satellite is doing this and/or how I can fix it?