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Forum Discussion
Orbi satellite connection does not show up on iPhone Orbi app, but shows up as a connected device
Hi, I have 1 satellite conected to my router. It connects fine (solid blue light), and near it, I have full wifi signal so I know it is active. However, when I look at my Orbi App on my iPhone,...
With the Satelite off, I only get about 13 Mbps and wifi signal on phone shows weak. So I know I am definitely connected to the satellite at about 80 Mbps. I have the router at one of a 1500 sq ft house and the satellite at the other end. I was getting 200 Mbps on the satellite in this area when I first set it up. But now only 80. I tried to do a sync, a factory reset to no avail. Still 80.
Onre more thng to try: Move the satellite about 10' closer to the router. You could be near the limit where the satellite would show amber.
I tried moving one of my salellies about 8' farther away in my office and it went amber. I moved it back, but probably didn't need to. My Internet is slow (12/2.5) and the WiFi is fast so I don't have a speed issue anywhere.
Thanks, swrtwdrv. I did a router unplug and plug back in (didnt touch the satellite), and got my full speed back (200 Mbps at both the router and satellite). I didnt do anything else. Not sure if this will last, but I will monitor it. The satellite always shows a blue light even at the far end of the home so should be a strong signal. However, if I start to loose speed over time on the satellite, I will do as you suggest and move the satellite about 10' closer to the router.