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Forum Discussion
Funkyharlemite
Feb 27, 2018Aspirant
Orbi satellite connection
I have the one Orbi base - two satellite Orbi system. I have connected the base to my cable modem. The issues that I am having are the following: - When I arrive in my apt, the WiFi will say t...
tsig
Feb 27, 2018Luminary
Is the Orbi the only wifi device in your home? Do you have a router from you internet provider? Are you using a new SSID with the Orbi, or your old one?
Funkyharlemite
Feb 27, 2018Aspirant
Hi,
We have a cable ISP so the Orbi is connected to the cable modem. I have to check but i am using the SSID for the Orbi.
Just to provide a bit more clarity, when I get home the Orbi Wifi tab will have a ☑️ Next to it but when I go to browse, the browser will say, “you are not connected to the internet.” I have to turn wifi completely off on my device, then cut it back on and the Orbi will work after about 5 seconds.
How can it automatically connect and work without toggling the button on and off? Thank you
We have a cable ISP so the Orbi is connected to the cable modem. I have to check but i am using the SSID for the Orbi.
Just to provide a bit more clarity, when I get home the Orbi Wifi tab will have a ☑️ Next to it but when I go to browse, the browser will say, “you are not connected to the internet.” I have to turn wifi completely off on my device, then cut it back on and the Orbi will work after about 5 seconds.
How can it automatically connect and work without toggling the button on and off? Thank you
- tsigFeb 27, 2018Luminary
Wondering if you are trying to connect to your previous wireless somehow. Did you turn off the wireless function from your other router?
- FunkyharlemiteFeb 27, 2018AspirantYes. The previous router was an apple airport. The issue is with the Orbi.
- FURRYe38Feb 27, 2018Guru - Experienced User
What is the Mfr and model# of the ISP modem?
Do any other devices experience this after leaving the house area and coming back?
What is the device Mfr and model# your using that sees this issue?
You might try disabling Beamforming and MIMO and see if this helps any for when you leave and return home.
Funkyharlemitewrote:
Yes. The previous router was an apple airport. The issue is with the Orbi.