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Forum Discussion
Funkyharlemite
Feb 27, 2018Aspirant
Orbi satellite connection
I have the one Orbi base - two satellite Orbi system. I have connected the base to my cable modem. The issues that I am having are the following: - When I arrive in my apt, the WiFi will say t...
Funkyharlemite
Feb 27, 2018Aspirant
Hi,
We have a cable ISP so the Orbi is connected to the cable modem. I have to check but i am using the SSID for the Orbi.
Just to provide a bit more clarity, when I get home the Orbi Wifi tab will have a ☑️ Next to it but when I go to browse, the browser will say, “you are not connected to the internet.” I have to turn wifi completely off on my device, then cut it back on and the Orbi will work after about 5 seconds.
How can it automatically connect and work without toggling the button on and off? Thank you
We have a cable ISP so the Orbi is connected to the cable modem. I have to check but i am using the SSID for the Orbi.
Just to provide a bit more clarity, when I get home the Orbi Wifi tab will have a ☑️ Next to it but when I go to browse, the browser will say, “you are not connected to the internet.” I have to turn wifi completely off on my device, then cut it back on and the Orbi will work after about 5 seconds.
How can it automatically connect and work without toggling the button on and off? Thank you
tsig
Feb 27, 2018Luminary
Wondering if you are trying to connect to your previous wireless somehow. Did you turn off the wireless function from your other router?
- FunkyharlemiteFeb 27, 2018AspirantYes. The previous router was an apple airport. The issue is with the Orbi.
- FURRYe38Feb 27, 2018Guru - Experienced User
What is the Mfr and model# of the ISP modem?
Do any other devices experience this after leaving the house area and coming back?
What is the device Mfr and model# your using that sees this issue?
You might try disabling Beamforming and MIMO and see if this helps any for when you leave and return home.
Funkyharlemitewrote:
Yes. The previous router was an apple airport. The issue is with the Orbi.- FunkyharlemiteFeb 27, 2018AspirantI will turn the wireless functionality off on the ISP router and let you know what happens.