NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Funkyharlemite
Feb 27, 2018Aspirant
Orbi satellite connection
I have the one Orbi base - two satellite Orbi system. I have connected the base to my cable modem. The issues that I am having are the following: - When I arrive in my apt, the WiFi will say t...
cheshbr
Jun 15, 2018Apprentice
Would you please clarify the following statement
When I arrive in my apt, the WiFi will say that I am connected to Orbi, but I am not connecting to the internet unless I toggle the wifi buttons off, then turn it back on.
You say “...the WiFi will say I am connected to Orbi”. What do you mean by “the WiFi”?
Then you say “...unless I toggle the wifi buttons off, then turn it back on”. What WiFi buttons?
WiFi is is a method of distributing a network signal wirelessly. WiFi does not depend on the internet to work. If it is, you may see positive indicators that WiFi is working, eg bars on your phone, even if the internet is not.
Your problem might be with the device connecting your house to the internet that then plugs into the Orbi, such as a modem. For example a modem with wake on lan active, or a timer to disable it for some reason