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Forum Discussion
Orbi satellite connectivity issue
Please help me end my frustration. I have had "ok" internet for the past 5 months I've had Orbi AC2200 system, however over the past month it has been brutal. Devices lose connectivity all the time...
Oh, my. This is NOT what anyone needs right now (actually, ever).
Can you please describe the configuration?
- AC2200 is not an actual "model number". It is a measure of speed used for marketing.
- What modem is the Orbi router connected to (brand and model number).
This can affect how the Orbi works. - Is there a "pattern" to the problems? (daily? hourly? etc.)
Thanks
Thank you so much for trying to help.
Router RBR20
Satellite 1 - RBW30
Add on Satellite 2- RBS50Y (I didn't need an outdoor unit, but it was the only satellite available for curbside pickup at Best Buy yesterday).
I look forward to your suggestions.
PS. - Quick additional question - if I select "LED On" from the settings, and it turns the light on - is it always white or will it change based on connectivity. When I selected that option it stayed white.
ecarlson156 wrote:RBS50Y (I didn't need an outdoor unit, but it was the only satellite available for curbside pickup at Best Buy yesterday).
The RBS50Y signal strength should be easy to measure using any of the "WiFi analyzer" apps (at least on Android and Windows laptop).