NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

ecarlson156's avatar
ecarlson156
Tutor
May 05, 2020

Orbi satellite connectivity issue

Please help me end my frustration.  I have had "ok" internet for the past 5 months I've had Orbi AC2200 system, however over the past month it has been brutal.  Devices lose connectivity all the time...
ecarlson156's avatar
ecarlson156
Tutor
May 06, 2020

Thank you so much for trying to help.  

Router RBR20

Satellite 1 - RBW30

Add on Satellite 2- RBS50Y  (I didn't need an outdoor unit, but it was the only satellite available for curbside pickup at Best Buy yesterday).

I look forward to your suggestions.

 

PS. - Quick additional question - if I select "LED On" from the settings, and it turns the light on - is it always white or will it change based on connectivity.  When I selected that option it stayed white.

CrimpOn's avatar
CrimpOn
Guru - Experienced User
May 09, 2020
ecarlson156 wrote:

RBS50Y  (I didn't need an outdoor unit, but it was the only satellite available for curbside pickup at Best Buy yesterday).

The RBS50Y signal strength should be easy to measure using any of the "WiFi analyzer" apps (at least on Android and Windows laptop).