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Forum Discussion
jeff242
Jan 20, 2018Aspirant
Orbi Satellite dead after 2.1.2.18 update
I noticed that my Orbi satellite suddently stopped responding. I logged into the the router and found that it had automatically updated both router and satellite to 2.1.2.18 firmware. However, the...
- Jan 20, 2018
Replying to my own thread:
After hitting the reset button and holding it for one minute, there was still no light change. I unplugged and restarted the satellite, still with only a green powerlight and nothing else. After about *20* minutes I got a pulsing white ring. I then hit sync and synced from the UI.
First attempt the UI said "success" but the ring was magenta. Restarted the satellite. Second attempt the UI said "failure" bt the satellite ring was blue. Logged out and back into the UI and the satellite was found, but with 2.1.1 firmware.
I started the firmware update process, which downloaded fine, indicated it was ready to upload to the satellite, and proceeded. There were no errors, afterwards, the satellite reported in the UI as not being found/disconnected again. Right back to square one where I started.
Frustrated, I went to bed. Got up this morning, and the satellite is now alive, with the right firmware, and running fine. I am not sure what happened but somehow it sorted itself out.
aaz
Jan 20, 2018Virtuoso
Not knowing what version of Orbi you have I cannot say for sure, but it is working well on my RBK53.
Are you sure you held the reset long enough - many people don't.