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Forum Discussion
Orbi satellite dead out of the blue - stuck on magenta
I am running the latest beta FW for the Orbi and for a week it was incredibly stable. I came home from the long memorial day weekend and out of the blue the satellite dropped all connections and went...
There are couple of things that we can do my friend
* Login to www.orbilogin.com
* Check attached devices if the satellite is connected or not
* Hard reset the satellite for 10-15 sec using paper clip
* Resync the satellite using sync button and again check the attached devices to confirm
* If still it doesn't connect then select option "ADVANCED " > Advanced Setup> Wireless Setup>
And then reset the backhaul password .
* Last option would be hard reset router for 10-15 sec with paper clip and make sure the power light blinks while resetting the device .
* Login to www.orbilogin.com
* Check attached devices if the satellite is connected or not
* Hard reset the satellite for 10-15 sec using paper clip
* Resync the satellite using sync button and again check the attached devices to confirm
* If still it doesn't connect then select option "ADVANCED " > Advanced Setup> Wireless Setup>
And then reset the backhaul password .
* Last option would be hard reset router for 10-15 sec with paper clip and make sure the power light blinks while resetting the device .
Thanks I was able to revive it by doing a generate password (although not sure if that was the thing that fixed it or not honestly). I've now reset the base as well and am going to try and set it up from scratch to see if that helps.
I will probably leave my R7000 in place and hang the Orbi off of a LAN port. The SSIDs on the R7000 are different so at least I have a reliable connection to fall back to while Netgear sorts this stuff out on the Orbi