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Forum Discussion
Orbi Satellite dropping connection regularly
Upgraded from Apple to orbi about 3 mo ago - wow! The speed increase is amazing. One downside though is my nest Hello camera loses WiFi connection pretty regularly over the last few months....every 1-...
What is the Mfr and model# of the ISP modem the NG router is connected too?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials when wirelessly connected.
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
Try disabling the following and see:
Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).
pugcoin wrote:
Upgraded from Apple to orbi about 3 mo ago - wow! The speed increase is amazing. One downside though is my nest Hello camera loses WiFi connection pretty regularly over the last few months....every 1-2 weeks (attached is screenshots of notifications).
My question: how do I go about diagnosing how to figure out the root cause? Not sure if it’s the nest camera or the new orbi (when the nest was on the Apple WiFi I got no notifications so I suspect it’s the orbi)