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Forum Discussion
bluefish10
Aug 02, 2017Guide
Orbi satellite dropping connection
Right to the point: my Orbi system has 2 satellites and 1 main tower. The internet drops/slows down (to the point where internet browsing is not possible) 2-3 times per day randomly without warning o...
Traz_13
Aug 02, 2017Star
I can second this for 1.12.0.18. We have the RBR50 and RBS50s. Certain clients started dropping off of our wireless pretty frequently and it is causing a huge disruption.
After the issues started showing up, I tried various configurations between router and sats. I have tried factory resetting all devices and force installing the new firmware update one at a time without any change. Tried turning off guest wifi and toggling beam forming & MuMIMO. WIth the same dropping problem. Even tried bringing the devices much closer with the same effect. I have my devices set in AP mode, i have tried toggling back and forth to force them into AP mode.I even tried getting on these wireless devices and doing a standard dhcp test on wireshark to esnure there arent any other conflicting dhcp servers and tried changing the password to be certain that there wasnt some lingering server.
After pulling logs from the FIrewall and the devices, I was able to piece together some information.
It appears that the sats run into an IP conflict every hour so one sat is kicked and the devices connected through that have to wait for the sat to pull a new IP from the DHCP server/firewall. The lease time is 1 day, but the Orbi sats seem to always lease for one hour. After that hour, it looks as though there is a problem through the lease and renew process where the sats fall back out of their assigned IP and try to self assign 192.168.1.250. where I have these devices statically assigned in the 192.168.128.2xx range from the DHCP server. I also pulled a log on the sats where it started assigning the wirelessly connected devices to 192.168.1.xxx range before getting back to the DHCP server and then reassigning all of the IPs correctly. This is more than enough information to hopefully get an emergency patch tomorrow?
Aug 2 00:16:13 | Orbi Sat1 | Client IP conflict | MAC: 9C:3D:CF:F0:9A:8D also claims IP: 192.168.1.250 |
Aug 2 00:16:13 | Orbi Sat2 | Client IP conflict | MAC: B0:B9:8A:64:F7:08 also claims IP: 192.168.1.250 |
sAik0
Aug 11, 2017Tutor
I did not look into the logs, but this could indeed be the problem. Clients also freqently dont even acquire IP adresses. This is a real mess. Spent €400 for a useless product. :(