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Forum Discussion
bluefish10
Aug 02, 2017Guide
Orbi satellite dropping connection
Right to the point: my Orbi system has 2 satellites and 1 main tower. The internet drops/slows down (to the point where internet browsing is not possible) 2-3 times per day randomly without warning o...
bk3lly
Sep 18, 2017Aspirant
Same dropped connection issue here as well! My streams get pixilated and interupted. Notice it much more now that football season started and I'm streaming games. Absolutley infuriating. They need to release a firmware fix ASAP!
lovingbenji
Sep 18, 2017Star
... or enable the Ethernet backhaul that will (I hope) correct the issue for people who can connect the 2 parts to Ethernet
- jameswalkertxSep 19, 2017Star
Hello,
Same issue here with my system and they have really gotten bad the past month. I have 1 router and 3 satellites and they constantly drop the signal and restart. Sometimes every 6-10 minutes and sometimes I will go hours with no problems. I am thinking about changing to Linksys Velop or Eero Gen 2 by Friday, so support if you hear me please reach out to me so I don't have to trash your product. I paid way to much for this crap and have got 5 of my neighbor's on the Orbi system and now they are having the same issues.
I am currently running Firmware V2.0.0.72
Thanks.
- MarkSewellSep 19, 2017Guide
I came back from holiday to find my satelitte broken. I've reset and experienced two diff scenarios.
1. Satelitte and router communicate for few hours then satelitte becomes a normal attached device. Clients connect to it and get no access / constant drops
2. Satelitte and router never connect and just pulse white
currently I have the sat turned off and can't get it back online. I've had this just over 90 days :-(