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Forum Discussion
bluefish10
Aug 01, 2017Guide
Orbi satellite dropping connection
Right to the point: my Orbi system has 2 satellites and 1 main tower. The internet drops/slows down (to the point where internet browsing is not possible) 2-3 times per day randomly without warning o...
st_shaw
Oct 24, 2017Master
ZKChoi Issuing the command "arp -a" from a command window in Windows, Linux, or MacOS will produce a list of known IPs and MAC addresses. When I do this, I can see the IPs of my Orbi router and satellite. Perhaps this would be an easier approach to find the IP address of the satellite, assuming it works when this problem is present. One would need to get the MAC addresses from the labels on the Orbis.
HockeyStick
Oct 31, 2017Star
Does anyone know how to reboot a non-responsive satellite from the Orbi web page? Would it even work? One of my satellites is in a location in my house that is inconvenient, but like always, everything connected to that satellite is not getting an internet connection.
- st_shawOct 31, 2017Master
HockeyStick wrote:
Does anyone know how to reboot a non-responsive satellite from the Orbi web page? Would it even work? One of my satellites is in a location in my house that is inconvenient, but like always, everything connected to that satellite is not getting an internet connection.
You can log into the satellite via telnet and issue a "reboot" command. You have to enable telnet via the GUI first. None of that will work if you cannot access the satellite via the LAN, of course.
It sounds like your satellite might be too far from your router and you need to move them closer together to get a reliable backhaul link.