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Forum Discussion
Orbi satellite dropping connection
Right to the point: my Orbi system has 2 satellites and 1 main tower. The internet drops/slows down (to the point where internet browsing is not possible) 2-3 times per day randomly without warning o...
Everyone. Just be sure to update the satellite FIRST and than update the router when applying firmware updates. Early on, I updated the router first and I assumed both the router and satellite were updated. I was wrong. I found out the hard way when I was getting constant disconnections and internet disruptions.
I figured out that my satellite had OLD firmware as opposed to newer firmware in the router. I found out by shutting off my router, connecting my laptop to the satellite's Ethernet port and logging in to the satellite. Enter login and password which warned me that i was not connected to my router. I hit OK and noticed that my satellite was running v1.11xx firmware. Earlier, I had downloaded the newest firmware for the satellite and applied it via the Firmware update page inside the satellite. I did a manual install.
After successfully updating the satellite and disconnecting my Ethernet cable to the laptop, I turned on my router and both synced. Now I see the satellite as an Attached Device in my router. Hopefully, now I'll see consistent connections and fast internet speeds i was accustomed to with the Orbi.
