NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Orbi satellite dropping connection
Right to the point: my Orbi system has 2 satellites and 1 main tower. The internet drops/slows down (to the point where internet browsing is not possible) 2-3 times per day randomly without warning o...
I guess I’ve had a good run. I have had no problems with connectivity, speed, reliability for 9 months now.....until the last 3 weeks. Began experiencing the dreaded “no internet connection” problem. This seemed to be random in nature at first, and rebooting the Orbi router and satellite seemed to do the trick. The modem always remained connected...but I tried rebooting it as well. Problems would recur on a daily basis. So I found this forum thread.
i have tried all the suggestions noted above except reverting to previous firmware.
Router firmware: V2.0.0.74
Satellite firmware: I guess it’s the latest as it doesn’t require update, but couldn’t find it through Orbi site.
The latest version of the failure: NETGEAR Genie App shows all clients connected and internet available. MacBook Pro says no internet connection. 2 iPhones and iPads ok.
has the problem been identified by NETGEAR, and if so is there a fix coming?