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Forum Discussion
bluefish10
Aug 02, 2017Guide
Orbi satellite dropping connection
Right to the point: my Orbi system has 2 satellites and 1 main tower. The internet drops/slows down (to the point where internet browsing is not possible) 2-3 times per day randomly without warning o...
mtlam
Dec 03, 2017Guide
Like everyone else here, I gave up on the Orbi units. I've exchanged units just to rule out faulty hardware, tried every suggestion and combination of settings and it didn't help with the disconnects. Spoke with level 2 support and said they'll get back to me roughly in a week after emailing debug logs but honestly I shouldn't have to wait that long to get a stable network. So I returned my units for a refund and went with the eero pro.
Good luck to everyone who's having issues, hopefully it'll get resolved.