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Forum Discussion
Orbi satellite dropping connection
Right to the point: my Orbi system has 2 satellites and 1 main tower. The internet drops/slows down (to the point where internet browsing is not possible) 2-3 times per day randomly without warning o...
ajdscc wrote:After a couple of months without problems, now with the latest firmware V2.1.1.16, even placing the satellite 1m from the router, after pulsing white for a while moves to solid magenta.
Have you tried pressing the sync button on the router and then the satellite?
Bought this over other models because of the rave reviews and the availability of multiple ethernet / USB ports.
Everything was working beautifully for 6 lovely months until it didn't. Frequent disconnections during the day leading to poor signals throughout the house and disgruntled family members (and a very unhappy wife due to the high cost of the units)
Moving the satellite around, setting the units to AP mode, firmware upgrades, multiple changes to settings have not helped.
Finally bit the straw and bought the Velops (1/2 price now) and all is well again.
Not happy
Where did you buy it 1/2 price. I want to return of my piece of junk. I've tried everything and have the same problem. It should never have been released for sale.
- Thanks... I looked at Velop and it’s almost $500 US for the tri-pack. Really need Netgear to fix this Orbi issue or replace with a set that works. In the interim, I’m going to try google Wifi. Won’t have the same performance, but much cheaper. Still irritating that I’m out another $300 because of a Netgear fowl up.
- Bought mine at Fry’s in US (INDIANAPOLIS). Didn’t get half price. Think you’re hosed if out of the 90-day window.
I'm inside the 90 days. I've been procrastinating taking it back because I really thought Netgear would fix it. I've had Netgear for over ten years and NEVER had problems. Their firmware AND CS are the worst I've ever encountered.
