NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Orbi satellite dropping connection
Right to the point: my Orbi system has 2 satellites and 1 main tower. The internet drops/slows down (to the point where internet browsing is not possible) 2-3 times per day randomly without warning o...
Having the same problem as others - connection dropping every few minutes. It’s a complete mess... RBR50 + 2xRBS50; Charter/Spectrum with Arris SBRS6190 (modem). All Orbi devices running 2.1.1.16 firmware.
I’ve tried everything too - reset button, factory reset, manual firmware installs, changed settings, ran just the router, tried various satellite combos, checked line quality, spectrum tech to confirm it’s not a service issue, etc.
Given the number of posts on this topic, totally unacceptable from Netgear. I have almost $600 in a system that doesn’t last a year. Worked fine about two firmware updates ago.
Consumers should be warned that this is happening and not being adequately addressed. Issue is NOT solved...
Darren - I have already sent you a PM.
I’ve tried everything too - reset button, factory reset, manual firmware installs, changed settings, ran just the router, tried various satellite combos, checked line quality, spectrum tech to confirm it’s not a service issue, etc.
Given the number of posts on this topic, totally unacceptable from Netgear. I have almost $600 in a system that doesn’t last a year. Worked fine about two firmware updates ago.
Consumers should be warned that this is happening and not being adequately addressed. Issue is NOT solved...
Darren - I have already sent you a PM.
I got 24 days of nothing but disappointment then I took it back.