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Forum Discussion
Orbi satellite dropping connection
Right to the point: my Orbi system has 2 satellites and 1 main tower. The internet drops/slows down (to the point where internet browsing is not possible) 2-3 times per day randomly without warning o...
I can second this for 1.12.0.18. We have the RBR50 and RBS50s. Certain clients started dropping off of our wireless pretty frequently and it is causing a huge disruption.
After the issues started showing up, I tried various configurations between router and sats. I have tried factory resetting all devices and force installing the new firmware update one at a time without any change. Tried turning off guest wifi and toggling beam forming & MuMIMO. WIth the same dropping problem. Even tried bringing the devices much closer with the same effect. I have my devices set in AP mode, i have tried toggling back and forth to force them into AP mode.I even tried getting on these wireless devices and doing a standard dhcp test on wireshark to esnure there arent any other conflicting dhcp servers and tried changing the password to be certain that there wasnt some lingering server.
After pulling logs from the FIrewall and the devices, I was able to piece together some information.
It appears that the sats run into an IP conflict every hour so one sat is kicked and the devices connected through that have to wait for the sat to pull a new IP from the DHCP server/firewall. The lease time is 1 day, but the Orbi sats seem to always lease for one hour. After that hour, it looks as though there is a problem through the lease and renew process where the sats fall back out of their assigned IP and try to self assign 192.168.1.250. where I have these devices statically assigned in the 192.168.128.2xx range from the DHCP server. I also pulled a log on the sats where it started assigning the wirelessly connected devices to 192.168.1.xxx range before getting back to the DHCP server and then reassigning all of the IPs correctly. This is more than enough information to hopefully get an emergency patch tomorrow?
| Aug 2 00:16:13 | Orbi Sat1 | Client IP conflict | MAC: 9C:3D:CF:F0:9A:8D also claims IP: 192.168.1.250 |
| Aug 2 00:16:13 | Orbi Sat2 | Client IP conflict | MAC: B0:B9:8A:64:F7:08 also claims IP: 192.168.1.250 |
I have also have 1.12.0.18 installed and facing dropped connections every few minutes - even sitting right by the router. Satellites are hooked up , in range (blue on set up) and when its working speeds are great across the house. I agree with other users who suggest that there is something wrong with the way the sats are communicating with the router causing the system to fall over. Its not usuable at the moment. Got a range of devices hooked up, iphones running latest iOS, Apple TV, hp PC, iPad, iMac.
When I bought the RBK53 from Costco I had firmware version 2.1.1.12 and the system worked good for about 90 days. Then the Wi-Fi began to drop about every other day. I had to unplug the router and wait a few then plug it back in and the system returned. Since then I have upgraded the firmware with each version since (currently on firmware version 2.1.2.18.. The problem remains. I wonder if Costco will take it back after this long?
- Been over a month since I switched from the orbi to the velops (with a cheap switch attached to the 2nd unit). All still functioning well
Can't return my orbi and am wondering as well why netgear isn't doing anything to rectify our problems / complaints Costco is fantastic! They will take back anything within one year of purchase.