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Forum Discussion
Orbi satellite dropping connection
Right to the point: my Orbi system has 2 satellites and 1 main tower. The internet drops/slows down (to the point where internet browsing is not possible) 2-3 times per day randomly without warning o...
I have been experiencing the same thing, as satellites drop their connection frequently as well as the router just nose diving at a minimum of once per day.
Modem upgraded to Netgear CM1000 DOCsis 3.1 in hopes to provide compatibility.
All ORBIs running latest firmware
If I restart the Router (RBR50) the system will be fine for a while, but eventually will eventually crap out again. Extremely frustrating as I purchased this system to provide consistent coverage through the house, and it is worse than it was before.
Attaching WiFi explorer graph of the drops. Every single signal (2.4 and 5 GHz) on the router and 3 satelites has dropped in the last 30 minutes.
I have been dealing with resets for almost a year now. Worst product I have ever bought. They say you get what you pay for.... What a Lie! Spent $500 on the router and 2 satellites. I could understand if they were "actively" working to fix these NUMEROUS issues, be actively responding to issues.
So, so very frustrating. Beyond words at this point.
Netgear doesn't care, they have our money
- Threw my Orbi system right in the garbage!! Purchased Velop system. Rock solid!! Super Fast!!
I have the RBK50, 2x RBS50, and 1x RBW30. I have beenhaving drops for a long time. Netgear replaced my RBW30. This did not fix anything as they thought it was the issue. I keep the Google phones off of wifi and still have the issue. I have been leaveving comments on all ORBI base advertimenst on facebook tell of this issue and to read the community blogs. I keep seeing great reviews for this product showing the reviews are not real life scenarios. If we are going to get results we need to start telling our story to press tech companies. Go to the purchase place and leave negitive reviews. Come on people, we have our voices to be heard.
I've posted this before and will do it again; if you can return your Orbi, or sell it on Ebay, do it,and switch to the Orbi Pro; almost a month now, and zero issues of any sort...
Netgear should offer to trade us up to the Orbi Pro, even if there is a small fee (very small for our troubles)!
but can we trust them to not eventually screw that up too?
Netgear IS NOT going to do anything. This problem has been going on for a LONG time. A class action suit would be the only thing to get their attention.
- Zyxel Multy X is the way to go! No problems at all since setup. Totally seamless and way faster than Orbi which I sold off.
https://www.zyxel.com/in/en/products_services/AC3000-Tri-Band-WiFi-System-Multy-X/explore-multy
Cheers. - Is the Pro version any different software-wise, or is it merely so few units sold that problems really haven't surfaced in the same way?
netgear has told me they never used any untested beta type firmware additions on the pro software/firmware, so that might be why its a trouble free experience at this point..
a judge would throw out a Class Action suit in a heartbeat; because of the varying degrees of experience that users of this product has, plug the unlimited amount of configurations that are out there that people use, it would be impossible to prove that netgear DELIBERATELY and MALICIOUSLY made this product defective...
and, I tend to agree, since there are literally 1000's of configuations and uses for this system out there, and, considering they have probably sold at lelast 100-200 thousand, or more of these systems, the 100 or so people that are posting about endless issues, probably dont represent the vast majority of people who bought these things..
it gets down to this; if you hate it, and can return it for credit, then do it; if you are past the return period, then sell it on Ebay/Craigs List, and buy something else and move on with your life..
They don't document using in a bridge or AP mode, however. Not sure if that's supported.
wrote:
Zyxel Multy X is the way to go! No problems at all since setup. Totally seamless and way faster than Orbi which I sold off.
wrote:They don't document using in a bridge or AP mode, however. Not sure if that's supported.
wrote:
Zyxel Multy X is the way to go! No problems at all since setup. Totally seamless and way faster than Orbi which I sold off.Not in the user manual, since bridge mode was added late. But it is there now.
Interested in how it works in a month, 2 months.
I tried almost every other brand out there, EERO, VELOP, UBIQUITI, and even though some of them worked better than the Orbi, none of them had the speed of the Orbi..
Thats why I decided to go Orbi PRO, and, so far so good. netgear claims they use different firmware on the PRO versus the HOME Orbi, so that might be why.
Thanks wase!
