Forum Discussion

Guide

Aug 02, 2017

Orbi satellite dropping connection

Right to the point: my Orbi system has 2 satellites and 1 main tower. The internet drops/slows down (to the point where internet browsing is not possible) 2-3 times per day randomly without warning o...

Troubleshooting

mich1973

Tutor

Feb 17, 2018

As an update, it's interesting to see that Netgear now shows firmware V2.0.1.4 as the current firmware and all of V2.1.* is flagged as previous. So, I just downgraded for my RBR50 and RBS50 and it did solve the problem of the disconnecting satellite for me.

Have a look .. You don't need to throw your Orbi away ..

Michael

Jvreeman

Star

Feb 17, 2018

Thank you for responding to the thread with this! I just downgraded the firmware to the new old V2.0.0.53 firmware for the RBR40 and RBS40 units.

Have Wifi Explorer running and will be monitoring the connections. Fingers crossed this resolves the issue.

Thank you, again!

Quickscan
Guide
Feb 17, 2018
Hi, how are you ‘downgrading’ the firmware. I can’t see an option to do this.

Thanks

Dan
- st_shaw
  Master
  Feb 17, 2018
  Quickscan wrote:
  Hi, how are you ‘downgrading’ the firmware. I can’t see an option to do this.
  
  Thanks
  
  Dan
  
  Download the firmware to a PC from the NETGEAR website then manually upload it to the Orbi.
  - Quickscan
    Guide
    Feb 17, 2018
    Thanks alot. Done it. Fingers crossed. I am pretty close to getting rid of them.
- Jclapper1814
  Star
  Feb 17, 2018
  Dan - Download the version you want from Netgear’s website; log into the firmware on the router, go to advanced settings and then manually update. Start with satellites and then do the router. Hope this solves it for you.