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Forum Discussion
Orbi satellite dropping connection
Right to the point: my Orbi system has 2 satellites and 1 main tower. The internet drops/slows down (to the point where internet browsing is not possible) 2-3 times per day randomly without warning o...
DarrenM,
I am having identical issues with my RBR50/RBS50 - FW V1.12.0.18 dropping internet connection multiple times daily. If you can please let me know how to private message you, I would appreciate the personal contact and assistance with this issue, just as you have offered to some other members of the community.
Thank you and I look forward to hearing from you very soon about this!
I’ve had the same problem myself. My main Orbi that is connected to my router works fine and gives a reliable wireless signal. The satellite works fine sometimes for a few days and then for weeks on end it keeps on getting slower (almost no bandwidth) when I device gets near the satellite. The only way I’ve had to resolve it is to unplug and keep unplugged my satellite, which defeats the whole purpose of having a mesh system. When I unplug the satellite, the device immediately connects to the main Orbi and starts getting fast again. I’ve had this problem from the start and I phoned your support and was unsuccessfully ‘helped’ and then I was told that I ran out of support even though the product never worked reliably so for the last year or so I have just been dealing with it. I’m ready to buy a different brand.
- The first wave to be released are only for the RBR50 and RBS50, which is used in the RBK50 and RBK53 (Costco) kits.New beta FW avaialble. Get it while its hot of the press:https://community.netgear.com/t5/Orbi/Orbi-MR-2-1-Update-3-23-18/m-p/1533584#M26234
ctaschukwrote:I’ve had the same problem myself. My main Orbi that is connected to my router works fine and gives a reliable wireless signal. The satellite works fine sometimes for a few days and then for weeks on end it keeps on getting slower (almost no bandwidth) when I device gets near the satellite. The only way I’ve had to resolve it is to unplug and keep unplugged my satellite, which defeats the whole purpose of having a mesh system. When I unplug the satellite, the device immediately connects to the main Orbi and starts getting fast again. I’ve had this problem from the start and I phoned your support and was unsuccessfully ‘helped’ and then I was told that I ran out of support even though the product never worked reliably so for the last year or so I have just been dealing with it. I’m ready to buy a different brand.
Good to know. I'll download them and give them a whirl in a few days.
FURRYe38wrote:
The first wave to be released are only for the RBR50 and RBS50, which is used in the RBK50 and RBK53 (Costco) kits.New beta FW avaialble. Get it while its hot of the press:Let us know how it goes.
