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Forum Discussion
Orbi satellite dropping connection
Right to the point: my Orbi system has 2 satellites and 1 main tower. The internet drops/slows down (to the point where internet browsing is not possible) 2-3 times per day randomly without warning o...
I’ve had the same problem myself. My main Orbi that is connected to my router works fine and gives a reliable wireless signal. The satellite works fine sometimes for a few days and then for weeks on end it keeps on getting slower (almost no bandwidth) when I device gets near the satellite. The only way I’ve had to resolve it is to unplug and keep unplugged my satellite, which defeats the whole purpose of having a mesh system. When I unplug the satellite, the device immediately connects to the main Orbi and starts getting fast again. I’ve had this problem from the start and I phoned your support and was unsuccessfully ‘helped’ and then I was told that I ran out of support even though the product never worked reliably so for the last year or so I have just been dealing with it. I’m ready to buy a different brand.
The first wave to be released are only for the RBR50 and RBS50, which is used in the RBK50 and RBK53 (Costco) kits.
New beta FW avaialble. Get it while its hot of the press:
https://community.netgear.com/t5/Orbi/Orbi-MR-2-1-Update-3-23-18/m-p/1533584#M26234
ctaschukwrote:I’ve had the same problem myself. My main Orbi that is connected to my router works fine and gives a reliable wireless signal. The satellite works fine sometimes for a few days and then for weeks on end it keeps on getting slower (almost no bandwidth) when I device gets near the satellite. The only way I’ve had to resolve it is to unplug and keep unplugged my satellite, which defeats the whole purpose of having a mesh system. When I unplug the satellite, the device immediately connects to the main Orbi and starts getting fast again. I’ve had this problem from the start and I phoned your support and was unsuccessfully ‘helped’ and then I was told that I ran out of support even though the product never worked reliably so for the last year or so I have just been dealing with it. I’m ready to buy a different brand.
Good to know. I'll download them and give them a whirl in a few days.
FURRYe38wrote:
The first wave to be released are only for the RBR50 and RBS50, which is used in the RBK50 and RBK53 (Costco) kits.New beta FW avaialble. Get it while its hot of the press:Let us know how it goes.
I've had the beta FW (2.1.3.4) running for a few days now. So far things have been fine. Speed testing from my laptop has improved, although not the throughput I pay for (100mbps). I do get a bit better of a speedtest via my phone. I've noticed some split second drops of wifi from my phone, but it's very very quick before it reconnects. Not sure what's going on there. I haven't done a reset on anything after the FW update until this evening. I did a reset on the RBS50. I'm procrastinanting on doing the RBR50 because I don't want to set everything back up. I'll deal with it at some point this week after the consumers have all gone to bed.
I also still have the RBR50 and RBS50 on timers. After I reset the RBR50 this week, I'll take them off the timers and really test the performance over the course of a few days to see if things are improved. At this point, I'm skeptical optimist.