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Forum Discussion
Orbi satellite dropping connection
Right to the point: my Orbi system has 2 satellites and 1 main tower. The internet drops/slows down (to the point where internet browsing is not possible) 2-3 times per day randomly without warning o...
This thread is massive and I'm having trouble navigating it. Did we get any resolution to this? I'm finding that *several times per day* one or more of my satellites will completely stop routing to the internet. They still broadcast wifi and route traffic internal to the house (ie, I can VPN to my iMac from across the house) but they can't route out. What is the deal here? This product so great except for this issue, but this is a deal-breaker.
What FW is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?
How are the satellites connected to the router? wireless or wired?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials.
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Try disabling the following and see:
MIMO, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).
skandocious wrote:
This thread is massive and I'm having trouble navigating it. Did we get any resolution to this? I'm finding that *several times per day* one or more of my satellites will completely stop routing to the internet. They still broadcast wifi and route traffic internal to the house (ie, I can VPN to my iMac from across the house) but they can't route out. What is the deal here? This product so great except for this issue, but this is a deal-breaker.