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Forum Discussion

Agenor11's avatar
Agenor11
Aspirant
Dec 13, 2017

Orbi satellite dropping connection

Hello  I got the 2 pk ORBI, router RBR50 with RBS50 both with firmware v2.0.0.74 from and I got this equipment by mid of this year 2017 so I got 6 months with it. Since day 1 I got problems with co...
Troubleshooting
DarrenM's avatar
DarrenM
Sr. NETGEAR Moderator
Dec 22, 2017

Have you tried the latest 2.1 firmware?

 

DarrenM

  • Agenor11's avatar
    Agenor11
    Aspirant
    Dec 22, 2017

    Hi 

    When I tried to update it seem that there is NO more update available more than the version: V2.0.0.74

     

    Does there is any v.2.1 ? do I need to force the upgrade ?

     

     

    • OrbiPhilip's avatar
      OrbiPhilip
      Luminary
      Dec 23, 2017

      I'm on v2.1.1.16 and 2-3 times a month I have to reboot the satellite because WiFi gets sketchy and all the devices connected to the remote lose connectivity. 100% of the time it's fixed by power cycling the satellite. If there was an auto-reboot feature, I would set it for every morning at 5am.

      • Greystorm64's avatar
        Greystorm64
        Apprentice
        Dec 28, 2017

        I will be surprised if it solves the issue.

         

        I have the same issue, and I have tried .16 and .12 and .74... 

         

        Same issue.  THere is a lot of funky stuff happening with the satelites.

         

        I have a device plugged into the back of the RBS50, and it wont show up on the device list.  it shows up on the RBR50 Device list.  But its plugged into the RBS50.

         

        Also, I litteraly rebooted my entire network today.  Took every system, phone, portable, etc. anything that attaches to the wifi and shut them off. 

         

        I then rebooted both RBR & RBS.  After they were up, I then started turning devices on.  The first 3 devices I turned on showed up briefing in the device list of the RBS, for about 30 minutes.  Then they dropped out of the list on the RBS and moved to the RBR Device List (they do list that they are connected to the satalite though in the last column

         

        The 25 devices after that all connected to the router.  Regardless of where they were placed.  Even devices RIGHT next to the RBS connected to the RBR.

         

        So, I have 2 defivices officially connected to the RBS (according to the RBR device list) and all the rest connected to the RBR.  and over half those devices are closer to the RBS than the RBR by a considerable amount.