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Forum Discussion
Agenor11
Dec 13, 2017Aspirant
Orbi satellite dropping connection
Hello I got the 2 pk ORBI, router RBR50 with RBS50 both with firmware v2.0.0.74 from and I got this equipment by mid of this year 2017 so I got 6 months with it. Since day 1 I got problems with co...
ConchaBullosa
Mar 17, 2018Aspirant
I've got the Orbi AC3000, RBR50 with 2 RBS50 satellites. It's continually dropping my internet connection, sometimes several times per hour. I'm running firmware 2.1.2.18. The Orbi router is connected to my comcast voice modem running in bridge mode. It seems like the solution everyone suggests involves returning the Orbi and getting something else. When it works I'm happy, but not when I'm in the middle of doing something semi-important and I lose my connection. Any thoughts other than return the thing?
- yoJackjackMar 17, 2018Aspirant
ConchaBullosawrote:
I've got the Orbi AC3000, RBR50 with 2 RBS50 satellites. It's continually dropping my internet connection, sometimes several times per hour. I'm running firmware 2.1.2.18. The Orbi router is connected to my comcast voice modem running in bridge mode. It seems like the solution everyone suggests involves returning the Orbi and getting something else. When it works I'm happy, but not when I'm in the middle of doing something semi-important and I lose my connection. Any thoughts other than return the thing?
I am on the same page, when it works it's super awsome.
I've not personally tried Bridge Mode. Any idea what it does? based on your experience it doesn't seem to mitigate the issue.
Before I jump to another wifi system, I am gonna give Orbi another chance and do some more testing and observation.
My primary wifi devices are laptop, phone, two printers, and wifi speakers. Something I noticed is that the wifi speakers and printers go offline a lot more often. I rarely have issues with my laptop and phone. After looking into it, I've found that my wifi speakers and printers are only capable of connecting to the 2.4ghz frequency. My laptop & phone are fairly new so they are always on the 5ghz. I am suspecting a few reason this is happening.
- My laptop has more direct line of sight from the router
- My 5ghz frequency is less occupied over another in the air here so that I am getting less congestions
- There is something wrong with Orbi's 2.4ghz output
Whatever the case is, I am trying out the following to see if there is any improvement for my wifi in the next few weeks:
- I've placed my satelite in a location that is more direct line of sight of the main router with a few obstacals and walls as possible.
- I am plugging in one of my wifi speakers into the satelite in an attempt to reduce the amount of devices that rely on connecting to the 2.4 ghz frequency.
- I might purchase a new printer that has an eithernet port and plug it into the satelite and get it off the 2.4ghz frequency.
I'll share my experiments in the next few days.