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Forum Discussion

Andun13's avatar
Andun13
Initiate
Jan 17, 2018

Orbi satellite dropping connection

This shows that my router is RBR50 and my satilites are RBS50 so I think that the RBK53 is the system that I have. At least once a day the internet stops working. I need to know how to fix this since I have security and smart home equipment on my network. I am frustrated and need to know if anyone else is experienceing these issuesand if there is a fix for them. I am on the latest firmwar (V2.1.1.16) Thanks in advance

Troubleshooting

2 Replies

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator
    Jan 19, 2018

    Have you tried to update to 2.1.2.18?

     

    DarrenM

    • Andun13's avatar
      Andun13
      Initiate
      Jan 24, 2018

      I don't have an option to download verssion 2.1.1.18 but I turned off UPnP based on a previous thread I found in this community and that has worked with no drops since doing that. (Same day as orriginal post)