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Forum Discussion
Landy25
Apr 26, 2022Guide
ORBI Satellite drops Connection as soon as I connect it to a switch
I have a few ORBI AC3000 satellites. I always had one satellite providing network to an 8 port Netgear switch and have never had an issue. For a few days now as soon as I connect the switch to the s...
- Apr 26, 2022
there is a newer version you can try. Make sure to update the satellites first, then the router.
plemans
Apr 26, 2022Guru - Experienced User
Try connecting only the switch with nothing connected to the switch.
What switch are you using?
Landy25
Apr 26, 2022Guide
I have a simple Netgear unmanaged switch and I also tried a Zylxel switch. I did try without anything else connected to the switch and it still happened. It literally happens as soon as I connect the switch.
- plemansApr 26, 2022Guru - Experienced User
Do you have more than 1 satellite? Have you tried it on each ?
What firmware version are you on for the router and for the satellites?
- Landy25Apr 26, 2022GuideYes I tried a different satellite with same results. I should be on the latest firmware.
V2.7.3.22- plemansApr 26, 2022Guru - Experienced User
there is a newer version you can try. Make sure to update the satellites first, then the router.
- JeffgearApr 26, 2022Virtuoso
Have you tried a another Ethernet cable in case the one you have has short or disconnected wire that's hanging the satellites? It is straight or crossover but I'm not sure which one your switch's uplink port requires.