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Forum Discussion
Landy25
Apr 26, 2022Guide
ORBI Satellite drops Connection as soon as I connect it to a switch
I have a few ORBI AC3000 satellites. I always had one satellite providing network to an 8 port Netgear switch and have never had an issue. For a few days now as soon as I connect the switch to the s...
- Apr 26, 2022
there is a newer version you can try. Make sure to update the satellites first, then the router.
Landy25
Apr 26, 2022Guide
Yes I tried a different satellite with same results. I should be on the latest firmware.
V2.7.3.22
V2.7.3.22
plemans
Apr 26, 2022Guru - Experienced User
there is a newer version you can try. Make sure to update the satellites first, then the router.
- KevinLiTApr 26, 2022NETGEAR Moderator
Hi Landy25,
I understand that you are having connectivity issues with your Orbi system. A newer firmware has been released for your device. Please update your device to firmware to v2.7.4.24.
Please navigate to the link below for the download file for your RBR50:
https://www.netgear.com/support/product/RBK50#RBR50%20(Orbi%20Router)%20Firmware%20Version%202.7.4.24
For more information on manually updating your RBK50 please navigate to the link below:
https://kb.netgear.com/000037217/How-do-I-check-and-manually-upgrade-the-firmware-on-my-Orbi-satellite
Please let me know if you have any additional questions!!
Best,
Kevin
Community Team- Landy25Apr 26, 2022GuideThank you… I just updated the devices and will try connecting switch in a few minutes. I will update soon
- Landy25Apr 26, 2022GuideThe firmware update worked so far. I will
continue to monitor and keep the thread update ! Thank you for the community for the help and suggestions…. I really appreciate it!!- plemansApr 26, 2022Guru - Experienced User
Hope it stays working for you!
If it does, I'd mark it solved so others know what fixed it and it prevents others from trying to fix a fixed problem. 🙂
(A backup is always a good idea too)