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Forum Discussion
Davidporges
Mar 06, 2017Follower
Orbi Satellite fails to sync to router
Despite my best efforts my Satellite refuses to connect to my Orbi Router. I've tried syncing it both thorugh the website and manually via the sync button and both won't work. the satellite pulses wh...
Mikey94025
Mar 06, 2017Hero
This should not be. Try resetting your satellite to factory settings and starting over with it: https://kb.netgear.com/31486/How-do-I-reset-my-Orbi-system-to-factory-default-settings?cid=wmt_netgear_organic . If that fails to succeed, I recommend contacting Netgear support to help you and see if they have any other solutions or suggestions. Otherwise, you may have to return/exchange your satellite as maybe it's a bad unit.