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torokuro412's avatar
torokuro412
Follower
Feb 02, 2017
Solved

Orbi Satellite Firmware update

I had updated the final version (1.4.0.34) to my RBR50 (router) & RBS50(Satellite), after update, I cannot access my RBS50(Satellite) setup page, I tried to type the RBS50(Satellite) IP (192.168.1.2), just see a white screen and dosen't show anything; on the RBR50(Router) page it showed I had connected the Satellite, but in the firmware update sections, I cannot found the Satellite firmware status. How can I do ???

Many Thanks

  • Hello torokuro412


    You may want and try to re sync the units and see if shows up under the firmware page.

     

    DarrenM

2 Replies

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator

    Hello torokuro412


    You may want and try to re sync the units and see if shows up under the firmware page.

     

    DarrenM

  • "Re-set" both the router and the satellite to the latest firmware updates that you updated to, by pushing the re-set button on the back if each unit for 10 seconds while plugged in (hole in the back that will fit a bent paperclip).

    To get to the Orbi set up page, you have to type in "routerlogin.net" or something like that (look it up on the Netgear Orbi support page), not the usual 192.168