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Forum Discussion
brycarp
Jun 14, 2020Follower
Orbi satellite just sits there with "Poor" backhaul status when it could make a much better choice
RBR40 base, RBS20 satellites. Admittedly, my main Orbi router, the RBR40 is failing, so I have to power cycle it at least daily these days. So that does introduce "churn" into the mesh system. Bu...
CrimpOn
Jun 14, 2020Guru - Experienced User
brycarp wrote:My mesh system has a satellite that's intended to be an intermediate hop on the way to the most distant satellite. But the most distant satellite is connecting directly to the main router (poorly) and then the intermediate satellite is connecting to the most distant one. Stupid choices! But they just sit there like that.
Have you tried uplugging and switching the two RBS20 satellites?
If switching the satellites has not worked, one possible solution is to reattach the satellites in this manner.
- Perform a "Factory Reset" on each satellite and power it off.
https://www.youtube.com/watch?v=cMw4ePACgc4 - Open the Orbi web interface, Attached Devices page.
The satellites should show up as not connected and there should be an option to "remove" them.
The Attached Devices display does not update instantly, so there may be a delay.
Remove them both. - Bring the "close" satellite into the same room with the RBR$0 router and go through the "Add Orbi Satellite" routine found on the Orbi web interface main page (bottom menu item).
Once the satellite has been added, relocate it to the desired spot. - Power up the "far" satellite and use the "sync" button the back to connect it to the "near" satellite.
You have about two minutes to press the button on each.
i.e. Press the sync button on the far satellite, then walk briskly to the near satellite and press its button.
(No running in the house!) - See how the Orbi Attached Devices page describes the connections.