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noinse12's avatar
noinse12
Follower
Aug 17, 2019

Orbi satellite keeps switching to wired backhaul!!!

My satellite keeps switching to wired back haul, however there is no wired connection, so this ends up partitioning my network into two halves. I'm hoping someone might have a clue why. Both are in ...
CrimpOn's avatar
CrimpOn
Guru - Experienced User
Aug 17, 2019
noinse12 wrote:

My satellite keeps switching to wired back haul, however there is no wired connection, so this ends up partitioning my network into two halves. I'm hoping someone might have a clue why.

How do you determine that the satellite has switched to wired backhaul?  (Orbi app?  Orbi web interface?)

I would think that the "ring light" on the satellite would change to indicate no connection?

When this happens, how do you "fix it"?  e.g. Does power cycling one or both units return it to WiFi backhaul for a while?

When it happens next time, could you connect to the router and satellite web interfaces separately, log in, and then change the URL to read:

http://<ip>/hidden_info.htm

There should be information about the backhaul.  Would be interesting to know if they report different things.