NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Nisheel's avatar
Nisheel
Aspirant
Oct 25, 2017
Solved

Orbi Satellite LEDs lighting up every few hours

Hi Everyone,   I setup my Orbi system a few days ago. Setup was smooth. Orbi is in AP mode. After 3-4 days I've noticed that every few hours the LED on the satellite turns solid Amber followed by ...
  • st_shaw's avatar
    st_shaw
    Oct 26, 2017

    Nisheel The fact that the satellite is connecting on 2.4 GHz is additional indication that the issue is a poor signal between the router and satellite.  If you can find any way to move the units, I would try it.  Extension cord, etc.  A small movement might solve the issue.

     

    Generally, it's better to manually set the 2.4 GHz channels.  This is usually done by first scanning the environment with a tool like inSSIDer or Acrylic WiFi to see what APs are in your area and what channels they are using. Then you manually set Orbi to the least congested channel.  

     

    Generally, you should only use channels 1, 6, or 11, as these are the only non-overlapping channels. If APs are using 40 MHz channel-width on 2.4 GHz, then there are only two non-overlapping channels, 1 and 11!  Also, it might help to enable 20/40 MHz coexistence on Orbi.  I don't know whether, or how, channel settings affect the 2.4 GHz backhaul though.

     

    If you're in a crowded area, you may find the 2.4 GHz band almost unusable. This is one reason why you really want your satellites to use 5 GHz to connect to the router.