Orbi Satellite Link Rate and Unknown Device?

Question

Hello I’m using the latest Netgear Orbi App on IOS. I noticed that when my devices are connected to the Satellite I cannot see a link rate under a device found in “Device List.” However any device connected directly to the router shows the link rate.

Also I when I log into the Satellite directly I see a list of devices connected however it lists my iPhone as a “Unknown” device but not in the Orbi App. Any idea why?

ekhalil · Answer

la79&nbsp;wrote:Hello I’m using the latest Netgear Orbi App on IOS. I noticed that when my devices are connected to the Satellite I cannot see a link rate under a device found in “Device List.” However any device connected directly to the router shows the link rate.........
I have it the other way around! In Orbi app I can see the link rate for all devices connected to the Satellite but not for devices connected to the Router.&nbsp;
On the other hand I can see all link rates correctly in the Genie app!&nbsp;
Anyone sees similar behavior?&nbsp;

la79 · Answer

That's very weird. I'm using the latest version (2.2.8.14) of the Orbi app at the moment and now I don't see a link rate at all for anything connected to the base station or the satellite. What firmware is your Orbi on? I'm using 2.2.1.210
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The Genie app now provides all that info when I am checking from my home network.

ekhalil · Answer

I also have Orbi app 2.2.8.14 and Orbi FW 2.2.1.210. I see the link rate for all devices connected to the Satellite but not for those connected to the Router, as you can see in the picture below:
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kans · Answer

Same here

la79 · Answer

kans and ekhalil ok, I seem to have the same thing after further research. Also, the Genie App does show all the signal strenght regardless if it is the Base station or Satellite.

Forum Discussion

Orbi Satellite Link Rate and Unknown Device?

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