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Forum Discussion
JE_CLT
Jan 18, 2018Aspirant
Orbi satellite loses connection at exactly 26 and 56 minutes past the hour, every hour.
I am reposting this with a more acurate subject. My Orbi Satellite RBS50 disconnects from the router at exacly 26 minutes past the hour and again at 56 minutes. Does this every hour. I have it on the...
- Jan 19, 2018
Good idea. WIll try that today and see what happens. Thanks.
JE_CLT
Jan 20, 2018Aspirant
You hit the nail on the head. Swapping the satellites proved the issue was not the device but soemething in that location. So, it turns out that we are on the Nielsen ratings program and we have this hairball of transmision devices right next to the computer. I turned all of that off and the satellite did not lose connection for a couple of hours. As soon as I plugged the Nielsen boxes back up, like clockwork at exatly 26 and 56 minutes the satellite loss connection. Thanks for the idea to test this. This has probably been happening for months now and have not noticed or it is possible that a more recent firmware update on the Orbi may have made it more succeptible to the RF interference. In any case, I know what the trigger is so will be dealing with that. Thanks again.
st_shaw
Jan 21, 2018Master
Good to hear you got it solved. WiFi is very complex and these issues can be very hard to pinpoint.
This is just one example where the problem had nothing to do with Orbi and was related to RF interference or another device in the home.