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Forum Discussion
WarIsPeace
Nov 03, 2019Star
Orbi satellite losing connection with router
I have had my Orbi mesh system for close to a year. For the past month or so, I have been experiencing random satellite drop connections. There is no indication from the affected satellite of its a...
- Retired_MemberNov 06, 2019
V2.5.0.38 is your problem.
If you can, try to revert the firmware to an older version.
WarIsPeace
Nov 06, 2019Star
Thanks for the reply. I tried resetting both satellites as you outlined above: waited until power light flash amber and let go. The whole ordeal lasted much longer than I expected: it took a long time for satellites to boot and sync up. Heck, one of satellite was linking with other satellite until I sync'd it with router. Odd considering that I had daisy-chain disabled. But alas, all that effort is wasted. Within 30 mins, I am getting the random drops again.
Something is definitely wrong with either firmware and/or hardware of Orbi. Mine is v1 and the ones I bought for my parents are v2 and brand new. Yet they have the exact same issue as I do.
Retired_Member
Nov 06, 2019firmware?
- WarIsPeaceNov 06, 2019Star
Latest firmware on router and satellites: v2.5.0.38
- Retired_MemberNov 06, 2019
V2.5.0.38 is your problem.
If you can, try to revert the firmware to an older version.
- WarIsPeaceNov 06, 2019Star
So the Indian tech was right, it is a firmware issue. But my parents' Orbi had older firmware and it was having the same issue as mine. Sadly, I updated them to the newest. Any suggestion as to which version of firmware to revert back to? And where to download?