Forum Discussion

Guide

Apr 19, 2020

Solved

Orbi Satellite not syncing with Router

Hi all, i was hoping someone was able to give me some assistance, i've been plugging away for a couple of days with no luck. My Setup RBK50 Orbi (firmware version was 2.5.1.8 but downgraded to ...

FURRYe38
Apr 21, 2020
I would make contact with NG support and ask for help on this. Ask about a RMA for the RBS.
Blanca_O

tomschmidt

Virtuoso

Apr 21, 2020

Have you tried upgrading your RBS50 from v2.2.1.210 to v2.2.1.212, then to v2.5.1.16? See https://kb.netgear.com/000060612/RBR50-RBS50-Firmware-Version-2-2-1-212 for details, this interim firmware is required to upgrade to v2.3 and later.

FURRYe38

Guru - Experienced User

Apr 21, 2020

I believe the interim version is only needed for the RBR. RBS can and should be able to update directly to something later. AT least was a couple of users posting about his when that first came out...