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Forum Discussion
wairds
Mar 31, 2021Tutor
Orbi Satellite Offline
My setup is an RBR50 in access point mode with two RBS50 satellites. This morning I noticed one of the satellites was showing offline. I disconnected it from the network, switched it off and then ...
esteg
Mar 31, 2021Guide
wairds wrote:My setup is an RBR50 in access point mode with two RBS50 satellites.
This morning I noticed one of the satellites was showing offline. I disconnected it from the network, switched it off and then on in the hope it would reconnect. It did not. I tried this again observing the light ring at the top of the satellite. No light ring of any colour was showing. I then tried a factory reset using a paper clip and held the clip in for over a minute. The power led was showing green and continued to show green. The instructions indicated it should turn to amber. It did not.
I should add the other satellite works without a problem.
I strongly suspect the worst but would appreciate any advice.
Thanks in anticipation.
Actually there is a problem with new firmware. Dunno if it applies to AP mode (mine si in router mode) but try to uncheck TM (Traffic Management).
Regards.
- wairdsMar 31, 2021Tutor
esteg wrote:
wairds wrote:My setup is an RBR50 in access point mode with two RBS50 satellites.
This morning I noticed one of the satellites was showing offline. I disconnected it from the network, switched it off and then on in the hope it would reconnect. It did not. I tried this again observing the light ring at the top of the satellite. No light ring of any colour was showing. I then tried a factory reset using a paper clip and held the clip in for over a minute. The power led was showing green and continued to show green. The instructions indicated it should turn to amber. It did not.I should add the other satellite works without a problem.
I strongly suspect the worst but would appreciate any advice.
Thanks in anticipation.
Actually there is a problem with new firmware. Dunno if it applies to AP mode (mine si in router mode) but try to uncheck TM (Traffic Management).
Regards.
Thanks for your response however I think Traffic Management only works in router mode. The two satellites and the router are on firmware version 2.7.2.104.