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Forum Discussion
pugwonk
Sep 04, 2019Tutor
Orbi satellite RBS50 dropping ethernet for a few seconds
I have a network set up with an RBR50, RBW30 and RBS50. It works great most of the time. However.... I have two computers plugged into the RBS50 via ethernet and every so often (twice a day or therab...
- Oct 31, 2019
About a week in now and, for me at least, I can confirm that the V2.5.0.38 firmware fixed this issue. Amusingly this firmware update arrived the same day as the 100ft ethernet cable I was about to run up the main stairs in the house, much to the annoyance of my wife...
Edd79
Sep 10, 2019Initiate
I have the same issue.
I only have 2 devices (RBR50 and RBS50). Router and satellite 10 feet apart with ~400Mbit link between. 2 Ethernet devices (both on RDS50) disconnects ethernet for 1-2 seconds a few times a day, windows event viewer logs a standard loss of link, same as if the cable is plugged and inserted right away.
Disabling daisy chain in the advanced option does not help. Upnp is off. Latest firmware.
FURRYe38
Sep 10, 2019Guru - Experienced User
What is the Mfr and model# of the ISP modem the NG router is connected too?
30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected.
Has a facotry reset and setup from scratch been performed on the RBR and RBS?
uPnP should be enabled.
Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).
Edd79 wrote:I have the same issue.
I only have 2 devices (RBR50 and RBS50). Router and satellite 10 feet apart with ~400Mbit link between. 2 Ethernet devices (both on RDS50) disconnects ethernet for 1-2 seconds a few times a day, windows event viewer logs a standard loss of link, same as if the cable is plugged and inserted right away.
Disabling daisy chain in the advanced option does not help. Upnp is off. Latest firmware.
- Edd79Sep 10, 2019Initiate
FURRYe38 wrote:What is the Mfr and model# of the ISP modem the NG router is connected too?
30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected.
Has a facotry reset and setup from scratch been performed on the RBR and RBS?
uPnP should be enabled.
Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).
No modem, just a fiber media converter. It's built into a metal black box so i cannot see anything on it.The internet connection doesn't drop tho. All wireless devices are unaffected. It's only the two devices connected via ethernet to the RDS50 that drop out, and only for 1-2 seconds.
Setting all the settings as described above didn't seem to affect anything, i've had 2 dropouts since last night. The units are new so they're just installed a few days ago.
- FURRYe38Sep 11, 2019Guru - Experienced User
What are these two devices that are dropping for a short period of time?
Try setting up a IP address reservation ON the RBR for these two devices.
Swap LAN cables out on these two devices and the RBR.
Edd79 wrote:
FURRYe38 wrote:What is the Mfr and model# of the ISP modem the NG router is connected too?
30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected.
Has a facotry reset and setup from scratch been performed on the RBR and RBS?
uPnP should be enabled.
Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).
No modem, just a fiber media converter. It's built into a metal black box so i cannot see anything on it.The internet connection doesn't drop tho. All wireless devices are unaffected. It's only the two devices connected via ethernet to the RDS50 that drop out, and only for 1-2 seconds.
Setting all the settings as described above didn't seem to affect anything, i've had 2 dropouts since last night. The units are new so they're just installed a few days ago.
- cahiattSep 11, 2019Tutor
Pug and Edd,
Ya'll aint't crazy. I see the same thing. To me it seems to tie in to a wifi device getting handed off from the RBR to the RBS or vice-versa. Anything wired to the RBS will show a very brief connection loss during this handoff. I'm on a wired backhaul also. The only improvement I've had is turning off fast roaming. The issue is still there, just not as frequent.