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Orbi satellite RBS50 drops Orbi Satellite RBS50 only
My Orbi RBS50 satellite frequently drops the signal from the Orbi RBR50 router. Today, I updaed to firmware 2.3 on the router and the satellite. Unfortunately, two hours later, the signal dropped. I ...
What is the Mfr and model# of the ISP modem the NG router is connected too?
Is the Orbi system operating in Router or AP mode?
how are the satellites connected? Wired or wireless?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials when wirelessly connected.
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
What WPA security modes are you using?
Try enabling Beamforming and MIMO. Under Advanced Tab/Advanced Settings/Wireless Settings
Try disabling the following and see:
Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).
Georgiakacy wrote:
My Orbi RBS50 satellite frequently drops the signal from the Orbi RBR50 router. Today, I updaed to firmware 2.3 on the router and the satellite. Unfortunately, two hours later, the signal dropped. I get a seady magenty liht on the router when it drops. Sometimes i also get a green light on the router when the satellite signal drops; at other times when the signal drops, the router light is off. Also, I am unable to get the router to reset. Pressing the reset button for over a minute has no effect on the power light.
The Orbi router is connected to a Comcast/Xfinity modem. I have no signal problems from my modem.
This problem arose after six months of flawless Orbi performance. Now the dropping happens several times a day. Please advise.
Thank you for writing.
The ISP modem is manufactured by Arris. It is model TG1682G. I've always connected the satellite wirelessly to the router. My two story home is 1,400 sq feet on each floor. I usually keep the satellite at the top of the stairwell on the second floor--a distance of 20-30 feet from the router and modem. During troubleshooting, I've moved the satellite to the same room as the router for convenince.
I'm in a single family home in an urban community. I have one next door neighbor who likely has WIFI; their home is probably 40-50 feet from my router.
I don't know the answers to your other questions. I assume that I must connect to the ORBI network to answer them. Unfortunately, as of last night, I'm unable to get the satellite to connect to the router at all. I've rebooted the modem, connected power to the router (which shows a slowly pulsing white light), and finally connected power to the satellite. But the satellite shines solid magenta. Is there a way for me view and set channels and view security modes without connecting to the ORBI network?