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Forum Discussion
vinlaunch
Feb 22, 2019Tutor
ORBI Satellite RBS50 not connecting (and top LED not lighting)
Hello all,
I have an ORBI router (RBR50) and satellite (RBS50) and have realized that the satellite is not connected or functioning. I have attempted to resync but it is not working. The satellit...
vinlaunch
Feb 22, 2019Tutor
With the satellite on (green power light is on) I insert paperclip. hold for 10 seconds, for 30 seconds, still no light from the top LED. no white, no amber.
Chuck_M
Feb 22, 2019Mentor
You are looking at wrong light:
To reset your Orbi WiFi system:
- Make sure your Orbi device is powered on.
- Using a paper clip or similar object, press and hold the Reset button until the Power LED on your Orbi device blinks amber.
.
Your Orbi device is reset.
Video: https://youtu.be/cMw4ePACgc4
- vinlaunchFeb 22, 2019Tutor
Thanks for clarifying. I did watch the video you linked to.
When I push the reset button the green light never changes. It just stays a green.
I held it for 30 seconds and still no change. In the video it only takes a few seconds. I hear the little click when I instert the paperclip so am pretty sure I am depressing the button properly.
Any idea what it means if the the power light doesn't change to amber?
- Chuck_MFeb 22, 2019Mentor
I think it means your device is hard broke.