NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
ORBI Satellite RBS50 not connecting (and top LED not lighting)
Hello all,
I have an ORBI router (RBR50) and satellite (RBS50) and have realized that the satellite is not connected or functioning. I have attempted to resync but it is not working. The satellit...
I have the exact same issue you have. The unit appears to be dead. The other Satallite works but the other one does exactly what yours does. Did you get Netgear to actually do an R.M.A for you. I need to do the same.
You can try opening a support ticket here:
https://www.netgear.com/mynetgear/registration/login.aspx
If you have had the system beyond 90 days, you may need to pay the fee to get in contact with them.
RMA= Return Material Autorization. Where they send you a working unit for a defective unit.
rapidsft wrote:
I have the exact same issue you have. The unit appears to be dead. The other Satallite works but the other one does exactly what yours does. Did you get Netgear to actually do an R.M.A for you. I need to do the same.
