NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
takobass
Nov 26, 2017Guide
Orbi Satellite RBS50 Pulsing White Forever
Hello. Last night I realized that my Orbi satellite was not connected, so I attempted a reset on both the router and satellite mutiple times, and now, the satellite keeps pulsing white, never connect...
- Jan 03, 2018
Just updating to say I've replaced the hardware via the shop I bought it from (JB-HiFi Carindale FTW!) and am now full armed and operational.
I've set up the new router and satellite and updated the firmare in both to V2.0.0.74. I'm not bold enough to update them manually to V2.1.1.16 yet though.
Good luck to everyone stuck in the eternal booting state.
bayers
Nov 27, 2017Tutor
Similair issue with mine. Just randomly started not showing my Satellite and after a reboot it just pulsed white then solid Magenta. After multiple resets it still doens't sync and eventually goes to solid Magenta if try syncing it.
takobass
Nov 29, 2017Guide
Bayers, based on your description, you have a different issue. Mine NEVER turns magenta. It has not stopped blinking white. Not after power cycle, not after factory reset.
- HeiruspecsNov 29, 2017Guide
I had the same issue earlier. The trick seemed to be to push the reset button on affected devices for a full minute (40-60 seconds) and let them boot up fully (~2 minutes or so). After this, my device kept blinking white aswell, but this time I could continue with the setup, find my satellites and get everything up and running. You may need to push the Sync button on your satellite (reps say for up to 10 seconds), while a quick push on the router should be enough. I did this until the setup found my satellite (could take a few tries).
This has worked for a few others aswell, give it a try!
- takobassDec 29, 2017Guide
Still not working.
Inserting the paper clip into Reset hole while Power is ON does NOT do anything (Satellite keeps flashing WHITE forever).
But now when I power OFF and then back ON WHILE holding down the paper clip in the Reset hole, the unit powers on and the power LED goes into flashing RED forever. After some research, I figured out that this means the firmware is corrupt.
I have read some other posts in this forum where people cleared and updated the firmware on the Satellite via "IP address", but I can't find a step-by-step instructions on how to do this on a Satellite. Can someone provide this information?
Thanks in advance.
- DarrenMJan 02, 2018Sr. NETGEAR Moderator
Hello Takobass
You can try and connect a pc to the unit via ethernet and then try to connect to the unit with either 192.168.1.250 or 192.168.1.1 and see if it will let you log in from there you can do a manual update of the firmware after you download it to your pc from the support site.
DarrenM